The value of your benefits, maximized with Level

Level empowers people-first businesses of all sizes and industries to deliver flexible benefits in one seamless experience.

Learn more

Trusted by people-first companies

FAQ

Your most common questions, answered. Still wondering? Check out our help center.

Visit help center
->
What does Level offer?
Expand button

Level offers simple, customized, intentional benefits to bring your culture to life. With Level, you can empower your team to spend their benefits as easily as they buy a cup of coffee—with just a tap of their Level Card.

Some of our most popular benefits include Lifestyle Spending Accounts (LSAs), including Wellness, Food, and Office; tax-advantaged plans, like Mental Health and Education; and simple, flexible vision plans.

Read more

What does the implementation process look like?
Expand button

At Level, we know a thoughtful implementation plan is the key to high utilization. From designing your plan to engaging your team, we’re with you every step of the way.

Implementation typically takes 45-90 days, depending on your solution. We’ll work with you to design benefits that meet your budget and power your goals, then set up your integrations. We’ll keep you updated throughout the process by hosting regular meetings, so we can make sure you’re all set for your plan launch.

Read more

We’re new to Level. Do you help with member education?
Expand button

Level delivers clear, consistent, and intentional messaging at every step of the member’s journey—from the moment we introduce ourselves to every swipe of their Level Card. Before your plan goes live, we’ll send a welcome email and introduce ourselves at open enrollment meetings. Employees can download the Level App to view their plans, and our support team is just a tap away.

Read more

What integrations are supported?
Expand button

During implementation, we’ll work with you to set up integrations for fast, secure data exchange, including eligibility, COBRA and payroll.

We offer API connections for certain plans and systems. If needed, we’ll partner with your team to set up an automated SFTP connection, either via 834 EDI or a CSV file. Our implementation team will partner with your HRIS administrator to configure, test and implement your enrollment integration.

Read more

What’s the Employer Dashboard?
Expand button

Level’s Employer Dashboard is a powerful tool that allows you to track and manage your employees’ utilization. With fuss-free enrollment, easy access to plan coverage details, a unified digital payment system, and actionable insights at your fingertips, you can leave the confusing world of benefits behind.  

Read more

Fast forward, and with remote and hybrid work here to stay, there are new needs we have to take care of. Having a one-stop shop for our employees to get all the services they need when they want them is what engenders more loyalty. That's why I continue to rely on Level more and more.
Ron Storn
Chief People Officer, Booster
Level's dashboard is amazing; really easy to navigate! I'm able to easily sign up, sign in, add members and their dependents, and download temporary cards. Everything is so straight forward. I don't feel overwhelmed nor do I dread logging in to enroll more folks!
Erica Paz
HR Generalist, Exabeam
Progyny's Ongoing Family Care Fund [through] Level gives employees the needed flexibility. You have a choice to pay the babysitter down the street, a daycare center or pay on a point solution platform. It meets the needs of all of our enrollees which is a rare accomplishment.
Cassandra Pratt
SVP of People, Progyny

Ready to bring better benefits to your team?

Learn more