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Your most common questions, answered. Still wondering? Check out our help center.
Level offers simple, customized, intentional benefits to bring your culture to life. With Level, you can empower your team to spend their benefits as easily as they buy a cup of coffee—with just a tap of their Level Card.
Some of our most popular benefits include Lifestyle Spending Accounts (LSAs), including Wellness, Food, and Office; tax-advantaged plans, like Mental Health and Education; and simple, flexible vision plans.
At Level, we know a thoughtful implementation plan is the key to high utilization. From designing your plan to engaging your team, we’re with you every step of the way.
Implementation typically takes 45-90 days, depending on your solution. We’ll work with you to design benefits that meet your budget and power your goals, then set up your integrations. We’ll keep you updated throughout the process by hosting regular meetings, so we can make sure you’re all set for your plan launch.
Level delivers clear, consistent, and intentional messaging at every step of the member’s journey—from the moment we introduce ourselves to every swipe of their Level Card. Before your plan goes live, we’ll send a welcome email and introduce ourselves at open enrollment meetings. Employees can download the Level App to view their plans, and our support team is just a tap away.
During implementation, we’ll work with you to set up integrations for fast, secure data exchange, including eligibility, COBRA and payroll.
We offer API connections for certain plans and systems. If needed, we’ll partner with your team to set up an automated SFTP connection, either via 834 EDI or a CSV file. Our implementation team will partner with your HRIS administrator to configure, test and implement your enrollment integration.
Level’s Employer Dashboard is a powerful tool that allows you to track and manage your employees’ utilization. With fuss-free enrollment, easy access to plan coverage details, a unified digital payment system, and actionable insights at your fingertips, you can leave the confusing world of benefits behind.