Trusted by people-first companies
Your most common questions, answered. Still wondering? Check out our help center.
Level BenefitsTM are built to give you the freedom and flexibility to make meaningful use of your benefits, with no restricted marketplace or preferred vendor list. For example, if you have a Food benefit, you can use it at grocery stores or restaurants, while employees with a Wellness benefit can opt for gyms, apparel stores, or fitness equipment stores. For more details about what’s covered by your plan, check your benefit summary in the Level App.
If your plan comes with a Level Card, you can use it to pay for eligible purchases. Just activate your card in the Level App, then tap or swipe at checkout, like any other payment card. If your purchase requires a receipt, you’ll get a notification in the app.
If you don’t have a Level Card, or have to pay out of pocket for any reason, it’s easy to get paid back for eligible purchases. Be sure to save your itemized receipt, then submit your receipt in the app for reimbursement.
You can use your dental benefits at any provider in the United States. Some dental providers are part of Level’s network, which offers discounted rates to Level members. You can search for in-network dental providers in the Level App—just look for the check mark next to their name and the in-network badge on their profile. At a dental office, share your Level ID so your provider can submit a claim to Level.
Level doesn’t have a vision network, so you can use your vision benefits anywhere, including online retailers. Just tap or swipe your Level Card at checkout, and be sure to save your itemized receipt.
It depends on your plan. Only members with dental or vision plans can enroll dependents. To enroll a dependent on your dental or vision plan, contact your HR team.
If you’re based in the United States, but traveling internationally, you can use your benefits abroad—just bring your Level Card. There are no foreign transaction fees, and you don’t have to set up travel alerts.