Level dental and vision benefits put members and providers at the center of their care. With Level plans, providers get paid quickly and members decide how to spend their benefits with any provider they choose.
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Check out the Provider Support Center to get answers to common questions regarding Level plan coverage, member visits, payment, and more.
Level offers dental plans that simplify both the member and provider experience. We are a benefits administrator working with self-funded and Self-Funded + Insurance groups. Our clients design their own dental and vision benefits with employees in mind. We offer traditional PPO plans and Flexible Dental Plans. Flexible Plans offer 100% coverage (up to the annual maximum), no traditional dental insurance downgrades (on services like composite fillings / crowns) or frequency limitations (on services like cleanings), and no waiting periods.
The Provider Dashboard is a free tool for dental providers that shows a comprehensive view of Level members’ dental plans and allows providers to check dental eligibility in real time. This includes coverage details, treatment history, maximum allowances, accumulators, and deductibles.
Level members do not have traditional insurance cards. Instead, they have Level Cards which is the card they'll use to pay for any eligible dental treatment, up to an annual max. Physical Level Cards can be run at point-of-sale like any other payment card. Virtual Level Cards, seen in the Level App, have card details that can be manually entered at point-of-sale.
Note: Providers still need to submit a claim to Level when the member pays with their Level Card.
Some members won’t have a Level Card. In these cases, submit a claim for payment detailing the record of services through your practice management (PM) system, or send an ADA claim form via fax or by mail.
For dental providers, the benefits of partnering with Level include:
If you’re interested in participating in Level’s dental provider network, or want to learn more about Level’s fees, please email Level’s network team at network@level.com or visit level.com/providers.
Yes! Please ask your colleagues and other dental professionals to fill out this form if you’d like to refer them to our network.
Level offers vision plans that simplify both the member and provider experience. We are a benefits administrator working with self-funded and level-funded groups. Our clients design their own dental and vision benefits with employees in mind.
Level offers Flexible Vision Plans that provide 100% coverage for all services up to the member’s annual maximum. Under these plans there are no downgrades, no frequency limitations, no waiting periods, allowing a more comprehensive experience of benefits and ease for all.
Level’s flexible vision plans are valid at all eye care providers in the US and cover care up to a member’s annual maximum. With no frequency limitations, members are able to use their vision benefits on all eligible vision services and products up to an annual max. Covered benefits include routine eye exams, contacts, and prescription frames and lenses.
Level Members may pay for eligible services, up to an annual max, with the Level Card. If the Member has a physical Level Card, run the card at your point-of-sale system like any other payment card. If the Member has a virtual Level Card visible in the Level app, manually enter the card details into your point-of-sale system.
If a Member does not have a Level Card, the Member should pay you out of pocket. The Member will need to submit a reimbursement request using the Level App. Once Level confirms the details of the visit and processes the request, the Member will be reimbursed.
After the visit, Level will reach out to you for documentation to substantiate the visit or purchase.
